Shipping & Delivery
Shipping
Questions regarding orders must be sent to contact@canvasbeautybrand.com Please include name, order number.
INCORRECT SHIPPING INFORMATION:
If a package is returned to back to Qurlquest due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the customer will be responsible for the return shipping cost as well as the redelivery cost.
Qurl Quest is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.
LOST OR STOLEN PACKAGES:
QurlQuest is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, Qurlquest will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.